Terms of Service

Last Updated: September 12, 2024

1. Introduction

Welcome to MetricMaven.
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These Terms of Service ("Terms") govern your use of the MetricMaven website (https://www.metricmaven.io) and services (collectively, the "Service"). By using the Service, you agree to these Terms. If you disagree with any part of the terms, you may not use our Service.

2. Description of Service
MetricMaven is a data platform designed to help agencies create, share, and manage client-facing reports.

3. User Accounts
To access the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

4. Subscription and Ownership
4.1. By purchasing a subscription, you gain access to the software product that helps you create, share, and manage reports.
4.2. You do not acquire any ownership rights to the platform or any proprietary code.
4.3. You retain complete ownership of your data. MetricMaven does not assume any liability for data protection.
4.4. You may request a full refund within 7 days of purchase.

5. User Data Collection
5.1. We collect personal data including name, email, and payment information.
5.2. We also collect non-personal data through web cookies.
5.3. For more information on how we handle your data, please refer to our Privacy Policy at https://www.metricmaven.io/privacy-policy.

6. User ConductYou agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
In any way that violates any applicable federal, state, local, or international law or regulation.
To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
To impersonate or attempt to impersonate MetricMaven, a MetricMaven employee, another user, or any other person or entity.

7. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of MetricMaven. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

8. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

9. Limitation of LiabilityIn no event shall MetricMaven, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

11. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

12. Contact Us
If you have any questions about these Terms, please contact us at jamie@metricmaven.io.